Returns
IMPORTANT UPDATE: The address on your returns slip has now changed. Please see below.
Returns
Our new returns address is:
Disko Kids,
c/o Birch Print,
Unit 5 Soloman Road,
Heritage House,
Cossall Industrial Estate,
Ilkeston
DE7 5UD
Please include your packing note in your return parcel. If you do not have your packing slip, please include a note and your order number so we can identify your return correctly.
Please allow at least 7-9 working days for your refund to process. When contacting us about a return, please be sure to include you proof of postage/delivery in your e-mail address to help@diskokids.co.uk
Only unworn, unwashed merchandise is eligible to refund unless defective. Please note that due to hygiene reasons, we are unable to accept returns on earrings unless faulty. At this point, as a small company, we are unable to offer free returns.
We do not offer exchanges, please send back your unwanted item(s) to the address above, and re-order the correct item(s).
Once your item is returned, you will receive a full refund (excluding postage paid).